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Transcribe a recorded phone call to text

A call with a client, a supplier or a public office: recording it saves note-taking, transcribing it makes everything searchable. Here is how, and what to keep in mind before you record.

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How it works, step by step

  1. Get the recording file: call-recording apps save m4a or mp3; VoIP systems and PBXs (Teams, Zoom Phone, 3CX) let you download the audio from their dashboard.
  2. Upload the file to trascrivo.com and choose the language of the conversation.
  3. Press Transcribe. The timestamped text arrives in seconds: search for figures, dates and agreements, and copy the parts you need.

Before recording: consent and use

Rules differ by country: in many it is legal to record a conversation you take part in, but sharing it or using it against the other party may not be, and at work you often have to inform. When in doubt, say it at the start ("I'm recording to take notes"). TraScrivo deletes the file right after transcription and keeps nothing.

Call quality and two voices

Phone audio is compressed and narrow-band: transcription works well, but proper names and numbers need a second look. The text does not separate the two voices: questions and answers are clear from context, and timestamps take you to the spot to re-listen. Long calls are split and transcribed in full.

FAQ

Can I record a call on iPhone?

On iOS 18 and later recording is built into the Phone app (participants are notified automatically) and the file lands in Notes. Older models need an app or a second device.

And on Android?

Many phones (Samsung, Xiaomi, Google in some countries) have recording in the Phone app; the file is m4a or mp3 and uploads directly.

Do recordings stay on TraScrivo?

No. They are transcribed and deleted right away. No account, no archive.

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